Help, billing, and honest answers

Last updated 21 August 2026

Everything on this page is the same thing we would tell you by email. If your question is not answered here, write to [email protected] and a person will answer.

How the free trial actually works

• The 7-day free trial is on the yearly plan only ($29.99 per year). The monthly plan ($4.99 per month) has no trial.
• Nothing is charged when the trial starts. If you do nothing, the trial converts to a paid yearly subscription at $29.99 when the 7 days end.
• To pay nothing, cancel at least 24 hours before the trial ends. You keep access for the rest of the trial after canceling.
• Our reminder promise: during sign-up you pick a reminder for 2 or 3 days before the trial ends, and we send it by push and email. You will not be surprised by the charge.

Cancel on iPhone or iPad

1. Open Settings on your device.
2. Tap your name at the top, then tap Subscriptions.
3. Tap Amen Scroll.
4. Tap Cancel Subscription (or Cancel Free Trial) and confirm.

Or go directly to apps.apple.com/account/subscriptions and sign in with your Apple ID. Cancellation takes effect at the end of the current trial or billing period.

Cancel on Android

1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Tap Payments and subscriptions, then Subscriptions.
4. Tap Amen Scroll, then Cancel subscription, and follow the prompts.

Or go directly to play.google.com/store/account/subscriptions. Uninstalling the app does not cancel the subscription on either store.

Refunds

Payment runs through Apple or Google, so refunds do too. We cannot issue a store refund ourselves, but the request paths are short:

• Apple: go to reportaproblem.apple.com, sign in with your Apple ID, choose "Request a refund", pick Amen Scroll, and submit. Apple decides refund requests under its own policy.
• Google Play: open your Play order history, find the Amen Scroll charge, and choose "Request a refund" or "Report a problem". If the store path does not work for you, email us and we will help you route it.

Restore purchases

Subscribed but the app says you are not? On a new device, or after reinstalling, make sure you are signed in to the same App Store or Google Play account you purchased with, then tap Restore Purchases (on the paywall footer or in Settings). If it still does not unlock, email us with the store you purchased on and we will trace the receipt.

Delete your account

In the app under Settings, or from the account deletion page without reinstalling the app. Remember that deleting the account does not cancel the subscription; cancel first using the steps above.

Report content or a user

Every Voice and prayer wall post carries an in-app report control, and you can block any user from their profile or any of their posts. What we act on and how is written in the Community Guidelines.

Contact

Email: [email protected]
Postal: [DEVELOPER LEGAL ENTITY], [POSTAL ADDRESS]
Phone: [PHONE IF REQUIRED LOCALLY]

These contact details match the trader information we declare to Apple and Google for EU distribution.